Please note, due to COVID-19 our response time will be longer than usual.

Shipping & Returns

Shipping 

People Tree charges a flat shipping fee of INR150 for all domestic orders exclusing Posters. 

We charge a flat shipping of us 250 to deliver your posters safely to you. 

Your order will be shipped to you within 3-5 working days. We aim to get it delivered to you within 10 working days.

Please allow us 5-7 working days to ship your posters

Exchange and Returns 

Your purchase is eligible for exchange only if it meets the following conditions: 

• An incorrect size or product has been delivered to you i.e. the product does not match the item in the order confirmation email

• If the product you receive has a genuine quality/manufacturing defect. If you feel the product is damaged or has a manufacturing defect, please do photograph this as soon as you have opened the packaging.
Please note, no two pieces are exactly alike, as each one is individually hand-produced with skill and care. There are colour variations and 'irregularities' within each piece are typical of the hand-processes used.

•  Accessories are not applicable for exchange.

•  If your purchase meets our return criteria stated above, please contact our care team within 14 days of delivery with the following information: - 
Order number - Delivery address - Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.

You may contact us via email at peopletreestudio@gmail.com or call our customer care at  0832 226 8228 from Monday to Saturday, between 11:00 AM to 6:00 PM (IST). We will look into the issue and respond to you within 48 working hours. 

A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, unworn and the original tags are intact.